I received our order and the adult shirt has 2 holes in it. I’ve emailed the shop and messaged through Etsy with no response. The shirt is unwearable.
I have unfortunately had this subscription for two months and only received the second set. Emailing customer service multiple times with no response and conveniently I also cannot reset my password to cancel the subscription. Avoid this service.
Took almost a month to receive my sweater. Emailed multiple times to customer service with no reply.I ordered a hot pink mama sweatshirt for my birthday which I got but different design. To say the least a bit annoyed. It's a beautiful color and very comfy but not what I paid for.
I have been a subscriber for around a year now and have had multiple issues. It is hard to get a response when needed and certainly not timely. When I received this year's halloween shirts I got the wrong size delivered for myself. I reached out multiple times and though email and Facebook. It wasn't until after I commented on their Facebook page that I got a response and that post was then deleted. I have enjoyed many of the shirts but not all and have on multiple occasions requested a preview of the upcoming shirt to see of I wanted to get it or pause for that month. I got a response with a preview once, all the other times I got no answer at all. I have now paused my subscription and will not be interested in renewing it until this is an option.